I learned a lesson when I was selling cars that I believe is transferrable to just about every other field. Never make a significant and permanent decision as a result of a huge need.
Ok so that’s a tad vague so let me put some skin on that skeleton. In the car sales world, the easiest person to sell a car to was the one who came in saying My car just died and if I don’t get something today, I won’t be able to make it to work tomorrow!
Yep that actually happened. More than once! You know what that does to the sales person? There is a huge flashing neon sign above that person indicating they are a for sure sale. And it meant they were no longer in a position to negotiate on price much at all because they needed to buy more than I needed to sell.
The transferrable principle I try to live by is to never make a decision, or hire someone, when you’re feeling desperate and needy. The more needy we are, the more likely we will choose someone for what they can do instead of for the character and skill set they bring to the table. And this can be very dangerous!
Imagine for a minute that you need to hire someone to fill a critical role in your organization. You just fired half of your sales team because they weren’t performing and now you need to bring on more sales reps to handle the traffic that you know will be coming. A critical role in your business was just vacated by someone who left for another company or was removed for unethical practices. This can even be the case with volunteer teams when we just look for warm bodies instead of people who epitomize the character and values of our organization.
When we make a massive decision, like bringing someone onto the team, in the midst of a tremendous sense of desperation, it almost always ends really…really badly!
A better approach that I’ve found works fairly well in both the nonprofit landscape and even in for profit entities with which I’ve worked is to fill the gap for an intentionally temporary season. This means you might hire a sales person for a 3 month probationary period. Bring in the interim CEO to manage your growing company. Appoint an interim to fill the position at your nonprofit or ministry team.
When we make these massive shifts out of a sense of desperation, we often are so clouded by the need that we can’t see the reality in front of us. If the rest of the team is strong, then even a critical loss can be managed for a short duration of time by the rest of your competent staff.
Take a breath. Slow down. Look for a potential short term solution to give yourself a little room to make a clear headed decision.
