There’s an old saying you don’t know what you don’t know. And man is that ever true! I have to be honest there are likely more things that I miss in life than I even realize because I take so many things for granted!
Today I was setting out some logo apparel at the church I serve. Super nice gear if I do say so myself! But if it had been up to me, this never would have happened. I kind of got in a rut with the logo wear for church. It all kind of looked the same. Simple logo on the left chest. Short sleeve polo shirt. Maybe a zip up fleece but that’s about it.
One day a young lady at church pretty much told me I didn’t know what people really wanted. And I could not be happier! I have to say her eye was exactly what was needed. While I was a bit shocked when she said something, I couldn’t be happier that she did.
I got so close to the same old design stuff that I didn’t even realize that it wasn’t something that was of any interest to anyone other than me! I didn’t know what I didn’t know. But am I ever glad that I was able to hear this one!
What don’t you know? A good practice in life is to gather feedback from those around you about what they see and how they’re experiencing things. It’s super easy to get so wrapped up in life that you miss the trees for the sake of the forest.
It’s good to surround yourself with people whose opinions you value. There are three types of people I find helpful to have on a sounding board kind of team.
People beyond you. These are the people who’ve been there, done that. They can speak from experience. They can tell you what worked or didn’t work for them and even better why it did/didn’t worked. Regularly check with these one or two people you value to tell them what they see in you. This might be hard and it takes some vulnerability but it’s super essential!
People beside you. These are colleagues and friends, sometimes family as well. They are the ones who interact with you on a regular basis. Really important here, these are not direct reports. These are peers and people who spend a great deal of time walking alongside you. They know your habits and can spot when something is a bit off. They can often tell when you’re not acting like yourself, even when you can’t even tell it!
People behind you. These are the direct report kind of evaluations. These people see how you interact and often are the recipients of your off days more than anyone else. They can sense when you are not focusing on what matters or when you’re really in the zone. These types of conversations might be hard at first but in time you can build the relationship where they feel comfortable to honestly tell you what you’re not seeing.
You don’t know what you don’t know, so ask a bunch of questions. Invite feedback from people whose opinion you’ll actually listen to! And then listen to it. Adjust when you need to adjust. Give away permission and authority where you need to give it away. And you never know, you might end up with a pretty well designed hoodie out of it!